Policies and Procedures

Enrollment deadline is three days prior to a class. Classes that do not meet a minimum enrollment will be cancelled and fees refunded. Enroll early as class size is limited.

Museum members receive a 20% discount on classes. Members (Family level and above) may participate in early enrollment for classes.

Refunds/Cancellations/Transfers/Credits:  Students may cancel an enrollment five business days prior to a class to receive a refund less a $15 cancellation fee per enrollment.  Transfers from one class to another (on a space available basis) can be made up until five business days prior to the start of a class with a $10 transfer fee. No refunds will be issued for cancellations made less than five business days prior or due to missing a class. We do not issue credits toward future classes if you cancel an enrollment or miss a class.

Waiting lists:  A waiting list is created for classes that have filled to capacity. Should someone cancel their enrollment, people on the waiting list will be notified in order. Call 816-751-1278 option 2 to be placed on the waiting list.

Scheduling conflicts:  Students may only attend the class in which they are enrolled. We are not able to move students to another class time due to outside scheduling conflicts. Please check your schedule carefully prior to enrolling to avoid this situation.

Minimum enrollment: Classes that do not reach minimum enrollment will be cancelled and enrollment fees fully refunded.

Parking for museum members is free; nonmembers receive 30 minutes of free parking – enough time to bring a student to and pick-up from class. Non-members parking longer than 30 minutes (either to attend class or wait while their student is in class,) pay $12 per vehicle. A limited amount of street parking is available around the museum.

Class arrival: For their safety, all students under the age of 16 years must be escorted to and from their classroom by an adult. Students may not be dropped off in the parking garage or at the museum entrances.

Art materials:  All materials are provided, so there is no need to purchase supplies for your class.

Inclement weather:  During inclement weather, the museum may need to cancel classes. This decision will be based upon road conditions and the safety of travel for staff and students. Class cancellations will be posted on the web site at least two hours prior to the start time for classes.

Student artwork:  If students miss the final day of class, their artwork will be kept for two weeks.  Call 816-751-1303 or 816-751-1288 to inquire about picking up artwork. Artwork may be claimed in Educator Resource Center, located on the lobby level of the Nelson-Atkins Building, Wednesdays through Saturdays from hours are 10 a.m.–4 p.m.

Student artwork retained for exhibition:  Student artwork from museum programs is featured on a rotating basis in the Educator Resource Center Gallery. If student artwork is held for exhibition you will receive written notification. You will receive a postcard by mail notifying you when the artwork is on display and indicating how long it will be exhibited (typically three months). You will receive a second postcard when the artwork is taken down with instruction provided on picking up the work. Artwork will be kept for one year after being exhibited.

Photography:  Programs are occasionally photographed or filmed for promotional purposes – such as ads, brochures, newspaper articles, etc. If you do not want your child or yourself photographed, please notify us in writing.